Six years ago, EE-Accommodations began a search for a suitable platform to support their operations. The reason? Existing Facility Management Information Systems (FMIS) were insufficient for recording location data, performing inspections, and handling work and cleaning tasks. The organization wasn’t looking for a standard package, but for a platform that could adapt to their processes and ambitions.

When TeamsCX approached us with the request to develop a reporting tool, there was simply nothing comparable on the market. But what exactly is TeamsCX? It is an advanced reporting tool for Microsoft Teams and Anywhere365 Contact Centers. This platform provides real-time insights, enhances collaboration efficiency, and improves customer interactions. Infodation played a crucial role in the development of this innovative platform.

Gridsz is a leading player in fiber infrastructure, providing innovative Software as a Service (SaaS) solutions. During the development of their platform, Gridsz encountered several challenges, including harmonizing the requirements of different stakeholders.