Gridsz is a leading player in fiber infrastructure, providing innovative Software as a Service (SaaS) solutions. During the development of their platform, Gridsz encountered several challenges, including harmonizing the requirements of different stakeholders.

When TeamsCX approached us with the request to develop a reporting tool, there was simply nothing comparable on the market. But what exactly is TeamsCX? It is an advanced reporting tool for Microsoft Teams and Anywhere365 Contact Centers. This platform provides real-time insights, enhances collaboration efficiency, and improves customer interactions. Infodation played a crucial role in the development of this innovative platform.

Providing a seamless experience for customers and employees—that was Hallo’s goal in optimizing its digital services. Hallo, a leading telecom retailer, partnered with Infodation to develop an integration platform that seamlessly connects Salesforce, Entra-ID, and the web channel. Thanks to Single Sign-On (SSO) with Entra-ID and a direct connection to Salesforce, commercial processes now run more efficiently, allowing customers to navigate effortlessly and employees to focus on what truly matters.